We have a Shark Rocket Pet vacuum. The roller spins when handle is connected directly t...

GetHuman-jzwieg's Technical Support issue with Shark Vacuum from April 2018

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Help with my Shark Vacuum issue
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Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home or Billing Address
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The issue and preferred resolution, in GetHuman-jzwieg's own words:
We have a Shark Rocket Pet vacuum. The roller spins when handle is connected directly to roller base. When you attach the upright pole the roller doesn’t spin continuously.
I trust that Shark Vacuum will make this right and come up with a resolution that is fair.
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Shark Vacuum

Technical Support issue
Reported by GetHuman-jzwieg
Apr 28th, 2018 - 3 mons ago
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Timeline
GetHuman-jzwieg started working on this issue
Apr 28th 3:45pm