Your website *****! It locks onto the payment choice and will not let it go - even if y...

GetHuman-blujean's customer service issue with Shark Vacuum from April 2018

2 views | 1103 similar | 0 following
Help with my Shark Vacuum issue
Next: our robot will wait on hold for GetHuman-blujean to get a Shark Vacuum rep on the line!
Always use the GetHuman Phone to call Shark Vacuum. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-blujean's own words
Place a new order for a duo-clean vacuum ... Your website *****! It locks onto the payment choice and will not let it go - even if you need to change the option to continue with the order!
I repeatedly tried to reenter the right information to make one payment instead of small payments on what you deem to be a "debit" card. I went so far as to close out and power down and starte the process all over again, several times over the past two months! The last time I tried five times and simply gave up. I called your customer "support" which is a big waste of time because they don't give a d**n and I spoke to four people in one night. Then called your corporate office. What a waste!
Sell me the product I originally tried to order with not less than the **% off I would have gotten had your bloody website done what it should have the first time. Then I wouldn't be so angry.
I have an issue with Shark Vacuum too
How GetHuman-blujean fixed the problem

We are waiting for GetHuman-blujean to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Shark Vacuum customer problems.
How Do I Register My Shark Vacuum?How Do I Get a Replacement Part for My Shark Vacuum?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Your webstie ****s! it locks onto the payment choice and will not let it go - eve...I went to a website advertising your Shark Stick Vacuum at a price of $**.**. I a...I registered my vacuum at shark website. The button that turns the vacuum on and...The plastic pipe inside inside my Shark vacuum is ripped and the vacuum came with...My shark vacuum brush was not turning on even though the vacuum was turned on. I...Y sterday Purchased Shark robotic vacuum *Will not work. Error * yet manual not helpfulBought a shark vacuum ******* I was going to just return it because it doesn’t wo...I bought a BRAND NEW shark vacuum for $*** I have had * shark vacuums within the...looking for a shark upright vacuum upholstery power brush for model nv *** s*.tc
Do you have a customer issue as well?
We can help you get Shark Vacuum's attention and get better help faster. Tap below to get started.
Having Shark Vacuum issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-blujean fixes it.
This email address isn't valid

Shark Vacuum

Customer "service"* tried corporate but that is a dead end. Apparently no one in corporate cares about the consumer either.
Customer service issue
Reported by GetHuman-blujean
Apr 19th, 2018 - 4 years ago
I have an issue with Shark Vacuum too
Not resolved
Seen by 2 customers so far
Similar issue to 1103 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home or Billing Address

Timeline

GetHuman-blujean started working on this issue
Apr 19th, 2018 9:45pm
GetHuman-blujean indicated the issue is not fixed yet.
Apr 19th, 2018 9:45pm