Your website *****! It locks onto the payment choice and will not let it go - even if y...

GetHuman-blujean's customer service issue with Shark Vacuum from April 2018

Help with my Shark Vacuum issue
The issue in GetHuman-blujean's own words
Place a new order for a duo-clean vacuum ... Your website *****! It locks onto the payment choice and will not let it go - even if you need to change the option to continue with the order!
I repeatedly tried to reenter the right information to make one payment instead of small payments on what you deem to be a "debit" card. I went so far as to close out and power down and starte the process all over again, several times over the past two months! The last time I tried five times and simply gave up. I called your customer "support" which is a big waste of time because they don't give a d**n and I spoke to four people in one night. Then called your corporate office. What a waste!
Sell me the product I originally tried to order with not less than the **% off I would have gotten had your bloody website done what it should have the first time. Then I wouldn't be so angry.
I have an issue with Shark Vacuum too
How GetHuman-blujean fixed the problem
We are waiting for GetHuman-blujean to fix the problem and share the solution with the rest of us customers.
Please help with my Shark Vacuum issue
Do you have a customer issue as well?
We can help you get Shark Vacuum's attention and get better help faster. Tap below to get started.
Having Shark Vacuum issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Shark Vacuum email you?
This email address isn't valid

Shark Vacuum

Customer "service"* tried corporate but that is a dead end. Apparently no one in corporate cares about the consumer either.
Customer service issue
Reported by GetHuman-blujean
Apr 19th, 2018 - 8 mons ago
I have an issue with Shark Vacuum too
Not resolved
Seen by 2 customers so far
Similar issue to 750 others
0 customers following this
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home or Billing Address
Timeline
GetHuman-blujean started working on this issue
Apr 19th 9:45pm
GetHuman-blujean indicated the issue is not fixed yet.
Apr 19th 9:45pm