I just received a check from my insurance company for payment after a house fire. The c...

GetHuman-carhybu's customer service issue with Seterus Inc. from June 2018

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The issue in GetHuman-carhybu's own words
I just received a check from my insurance company for payment after a house fire. The check is made out to myself and Seterus. At the time of the fire my mortgage was with Seterus however I have paid off my mortgage with Seterus several months ago so Seterus no longer has a stake in our house. How do I proceed to cash the check?
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Seterus Inc.

Customer service issue
Reported by GetHuman-carhybu
Jun 6th, 2018 - 4 mons ago
I have an issue with Seterus Inc. too
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GetHuman-carhybu started working on this issue
Jun 6th 4:11pm