I just received a check from my insurance company for payment after a house fire. The c...

GetHuman-carhybu's customer service issue with Seterus Inc. from June 2018

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Help with my Seterus Inc. issue
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Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
The issue and preferred resolution, in GetHuman-carhybu's own words:
I just received a check from my insurance company for payment after a house fire. The check is made out to myself and Seterus. At the time of the fire my mortgage was with Seterus however I have paid off my mortgage with Seterus several months ago so Seterus no longer has a stake in our house. How do I proceed to cash the check?
I trust that Seterus Inc. will make this right and come up with a resolution that is fair.
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Seterus Inc.

Customer service issue
Reported by GetHuman-carhybu
Jun 6th, 2018 - 13d ago
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GetHuman-carhybu started working on this issue
Jun 6th 4:11pm