Indoor unit is leaking condensation after running on cool for a couple of hours. Unit i...

GetHuman-launcher's customer service issue with Senville from May 2018

Help with my Senville issue
The issue in GetHuman-launcher's own words
Indoor unit is leaking condensation after running on cool for a couple of hours. Unit is **** years old (***** SENLCD). I know low refrigerant could be the problem but the unit still blows very cold air. I would like to check the drip pan and drain line.also noticed fan is very dirty and want to clean. Can you tell me how to get to the drip pan and fan to clean or send me a diagram on how to disassemble indoor unit. I would like to do this without disconnecting the tubing and wiring.*Thank You*Duncan
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Senville

Customer service issue
Reported by GetHuman-launcher
May 24th, 2018 - 6 mons ago
I have an issue with Senville too
Fixed
Seen by 7 customers so far
Similar issue to 95 others
0 customers following this
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Timeline
GetHuman-launcher started working on this issue
May 24th 11:59am
GetHuman-launcher indicated the issue is not fixed yet.
May 25th 11:23am
GetHuman-launcher indicated the issue is not fixed yet.
May 25th 11:25am