About three months ago, I was unable to get into my account. The reason given was that...

GetHuman-mhude's customer service issue with SeniorPeopleMeet from October 2018

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The issue in GetHuman-mhude's own words
About three months ago, I was unable to get into my account. The reason given was that I had the wrong password. I had been using the same one for at least three years, so I knew that couldn’t be the correct reason. I let it go since I was going to be leaving on a * week vacation at the beginning of September. *As I was checking one of my credit card statements a couple of weeks ago, I noticed that you had charged a payment to my account. *You would agree that a refund is due, since I have been unable to check my messages on your site for * months or longer. *Please, check your records, and send me an explanation as soon as possible.
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SeniorPeopleMeet

Customer service issue
Reported by GetHuman-mhude
Oct 17th, 2018 - a mon ago
I have an issue with SeniorPeopleMeet too
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Seen by 2 customers so far
Similar issue to 93 others
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Timeline
GetHuman-mhude started working on this issue
Oct 17th 10:20pm