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The issue in GetHuman-reetubai's own words
I bought a Charlotte tilbury blush in your London store in August. Travelled back home to Singapore opened the blush and the compact was broken. I contacted Selfridges and they told me to return the item and receipt via registered post. SingPost lost my parcel and now I need to claim the cost of the item. Please kindly issue me with a manual invoice. The shade of blush was *** on Fire and I paid £**.
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