Errors on website - takes payment twice!!!! Dont use this site

GetHuman1694576's customer service issue with See Tickets from December 2018

Help with my See Tickets issue
The issue in GetHuman1694576's own words
Order tickets ... I tried to order some tickets via the website. I got to the end of the payment page having entered my card details and received the message that there had been an error and to return to the search page. I did so and tried again. I received the same message. I then checked my emails and found two separate order confirmations for the tickets. So the payment and order had actually gone through twice despite me receiving the error message twice.**I have had no response from See tickets other than two emails saying my tickets have been despatched. No response by phone, just a recorded message
Pyament has been taken twice - I will be out of pocket
Refund the second payment and tell me they have done so!!
Service, no errors
I tried to call I just got a recorded message
I have an issue with See Tickets too
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See Tickets

Order tickets
Customer service issue
Reported by GetHuman1694576
Dec 5th, 2018 - 2 mons ago
I have an issue with See Tickets too
Seen by 6 customers so far
Similar issue to 321 others
0 customers following this
Items needed
Name on the account
Order number
Email address on the account
Date of birth
GetHuman1694576 started working on this issue
Dec 5th, 2018 2:10pm
GetHuman1694576 indicated the issue is not fixed yet.
Dec 5th, 2018 2:11pm