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Name on the account, Order number, Email address on the account, and Date of birth
The issue in GetHuman1645142's own words
I bought two tickets for Lily Allen using your site on the **th June this year but its not showing on your site when I tried to track my order with you it only came up with a transaction I made last year. I have it on my bank statement as proof that I got it with you on said date as I went in to my bank to check today to which they confirmed the money has gone over to you on that date. I dont have a tracking number as I believed it would be emailed to me, it either did and went to junk mail and got automatically deleted or never came through to me at all but I bought these tickets as presents and with the event coming in just a couple of weeks I need this sorted asap.
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