Before contacting them, items GetHuman-tobyjgib may need:
Name on the account, Order number, Email address on the account, and Date of birth
The issue in GetHuman-tobyjgib's own words
I paid for tickets on **th July for the orb playing in Brighton on **th October. The tickets have not arrived and I have no confirmation email and none of my email addresses are recognized by the site. It is impossible to contact them to trace my order, I can provide the card that I have paid on and can see that the money was debited on the **th July. They say tickets are sent by post * to ** days before the event but no tickets have arrived and if only i could speak to someone they could check the order and email them to me.
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