Fraud has occurred as my neighbours tickets have been taken as allocated at his address in Bladon

GetHuman937822's customer service issue with See Tickets from August 2018

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The issue in GetHuman937822's own words
my vulnerable neighbour has not been able to get his tickets for country file as someone has already taken his by using his address.*I have emailed the residents line * times with no response.I am very upset on his account and very underwhelmed by the lack of acknowledgement from the email provided for residents re country file
By getting a ticket for my neighbour in time for country file.He wants to go and it would be a disgrace if he has to buy a ticket
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See Tickets

tickets for resident for country file
Customer service issue
Reported by GetHuman937822
Aug 1st, 2018 - 9 mons ago
I have an issue with See Tickets too
Not resolved
Seen by 3 customers so far
Similar issue to 57 others
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Items needed
Name on the account
Order number
Email address on the account
Date of birth
GetHuman937822 started working on this issue
Aug 1st, 2018 12:55pm