I ordered tickets to the Genesis concert in Cleveland on November **th. The sale was co...

GetHuman6076711's customer service issue with SeatGeek from May 2021

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SeatGeek doesn't have a customer phone number that is answered by an agent. Instead, GetHuman6076711 will need to dig through the advice provided by SeatGeek, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman6076711 can let us know if they help or not.
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The issue in GetHuman6076711's own words
I ordered tickets to the Genesis concert in Cleveland on November **th. The sale was completed. A confirmation email was sent sent to me. I said my tickets were available immediately on seatgeek. Now the problem. When I try to sign on to the app it does not connect. I have even tried the magic link and that doesn't sign me in either. I have no idea what the password is. I have tried everything I can think of to no avail. Every thing I do opens the home page. When I check my account, I am not signed in

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SeatGeek

Customer service issue
Reported by GetHuman6076711
May 17th, 2021 - a month ago
Not resolved
Seen by 1 customer so far
Similar issue to 746 others
0 customers following this

Timeline

GetHuman6076711 started working on this issue
May 17th 1:50am