The Justin Bieber concert on July ** in Nashville got relocated to a new venue. As a re...

GetHuman4441124's customer service issue with SeatGeek from March 2020

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The issue in GetHuman4441124's own words
The Justin Bieber concert on July ** in Nashville got relocated to a new venue. As a result, I was told by SeatGeek last week that my tickets would just be converted. However, now I am told that all they can do is issue me a refund. Prices for tickets are now over $*** more expensive. I need to know if there is any other way to keep my tickets rather than get a refund and have to repurchase tickets now that they are so costly.

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SeatGeek

Customer service issue
Reported by GetHuman4441124
Mar 9th, 2020 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 1282 others
0 customers following this

Timeline

GetHuman4441124 started working on this issue
Mar 9th, 2020 5:53pm