I declined the tickets since I wasn't able to accept them online but my money was still taken from me with no tickets

GetHuman-jjpicini's customer service issue with SeatGeek from March 2019

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SeatGeek doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jjpicini will need to dig through the advice provided by SeatGeek, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jjpicini can let us know if they help or not.
The issue in GetHuman-jjpicini's own words
I was trying to click on the accept the ticket link but nothing would work my money was still taken from my account with no tickets ... I purchased tickets for a Seattle Mariners game on April *st. I got email confirmation and the tickets were sent to me shortly after by the seller. But there was absolutely no buttons I could press to get access to the tickets it was just a frozen screen on all of my emails over and over again. Trying to make sure I get my money back from the seller
It is frustrating me because you took my money and did not give me any product
Please reimburse me my money for the tickets I never received or somehow get me my tickets
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SeatGeek

Customer service issue
Reported by GetHuman-jjpicini
Mar 28th, 2019 - 2 years ago
Fixed
Seen by 36 customers so far
Similar issue to 1254 others
0 customers following this
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Timeline

GetHuman-jjpicini started working on this issue
Mar 28th, 2019 6:47pm
GetHuman-jjpicini indicated the issue is not fixed yet.
Mar 30th, 2019 12:13am