I bought two tickets for Hamilton for tonight at * pm in nyc. The tickets were fraudule...

GetHuman1613991's customer service issue with SeatGeek from November 2018

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The issue in GetHuman1613991's own words
I bought two tickets for Hamilton for tonight at * pm in nyc. The tickets were fraudulent and I was denied entry. I did not see the show and my night for my wife and me was ruined. I want this fixed. By that I want either better seats for another Friday night show at Hamilton at * pm or a refund that compensates me for this complete fiasco of a weekend. We had a whole night planned that we paid for and which was ruined (including dinner and taxis).
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SeatGeek

Customer service issue
Reported by GetHuman1613991
Nov 24th, 2018 - 10 mons ago
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Timeline
GetHuman1613991 started working on this issue
Nov 24th, 2018 1:14am