I had my daughter go to by Belmont tickets it was listed as the Belmont stakes but it i...

GetHuman-tbjbjbqb's customer service issue with SeatGeek from June 2018

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Name on the account, Order number, Email address on the account, and Date of birth
GetHuman-tbjbjbqb's next move: go to the SeatGeek help center.
SeatGeek doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tbjbjbqb will want to follow the link below to head to their help center. We will check on GetHuman-tbjbjbqb later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-tbjbjbqb's own words:
I had my daughter go to by Belmont tickets it was listed as the Belmont stakes but it is an event on Friday and not the race Sa****ay, it was deceptive and I would like to cancel the order because of this. My email is *****@***.com and the name is Jill Berger. I this was just placed and I wasn’t able to access the site and she thought she was able to go back and change the order after she showed me the order. I would sincerely appreciate help with obtaining a refund or credit.
I trust that SeatGeek will make this right and come up with a resolution that is fair.
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SeatGeek

Customer service issue
Reported by GetHuman-tbjbjbqb
Jun 8th, 2018 - 15d ago
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GetHuman-tbjbjbqb started working on this issue
Jun 8th 1:18pm