Purchased engagement ring f or $****.** on ********** at sears in Brownsville TX. On...

GetHuman5224185's Warranty Claim issue with Sears from September 2020

Help with my Sears issue
First: share to improve GetHuman5224185's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5224185 may need:
Account name, Account address, Account email, Account phone number, Order number, and Order date
The issue in GetHuman5224185's own words
Purchased engagement ring f or $****.** on ********** at sears in Brownsville TX. On ********** i went back into the store and purchased the lifetime protection warranty. sales check ************* for $***.** * tax. I've lost a small diamond and need repair*replacement along with polish. After numerous calls to different phone numbers, I am told i have to take my ring in to a retail store for service. They cannot tell me where I can find a retail store and I can't believe that I would have to travel to find one.

GetHuman5224185 did not yet indicate what Sears should do to make this right.

How GetHuman5224185 fixed the problem

We are waiting for GetHuman5224185 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Sears's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Sears issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Sears

Warranty Claim issue
Reported by GetHuman5224185
Sep 2nd, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 1871 others
0 customers following this

Timeline

GetHuman5224185 started working on this issue
Sep 2nd, 2020 4:10pm

The Free, Easy Way to Move Services

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies