In the sears tires store in Downey, CA. My appointment is at *:** to have all * tires r...

GetHuman-jayannei's Store Feedback issue with Sears from May 2019

Help with my Sears issue
First: share to improve GetHuman-jayannei's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jayannei may need:
Account name, Account address, Account email, Account phone number, Order number, and Order date
The issue in GetHuman-jayannei's own words
In the sears tires store in Downey, CA. My appointment is at *:** to have all * tires replaced and don’t even know what time did they start my car.. when I made the appointment they said it will be about * hr -* *** and when I got here they said about *.* hrs.. now it’s going *.* hrs and was told that it’s going to be another * hr. Asked one of the girl and her name is Anabelle and she said they just got backed up because all the appointments cake in at the same time!! and they can’t do anything..that’s the most stupid thing I’ve heard before.. that’s the reason why people make appointments. what is point of ******* making an appointment if I still have to sit for * hrs just to put tires.. would never recommend this shop. Customer service is horrible. They have no mgmt on site.. very disappointed with the service.. I hope u guys look into this store and make some changes because u guys will lose a lot of customers. I would appreciate someone responding to me regarding this.. thus should never happen if they don’t make too much appointment and not finish the job at the time it was specified. If I would’ve known it’s going to be like this I would’ve never gone here!!!
GetHuman-jayannei did not yet indicate what Sears should do to make this right.
I have an issue with Sears too
How GetHuman-jayannei fixed the problem
We are waiting for GetHuman-jayannei to fix the problem and share the solution with the rest of us customers.
Please help with my Sears issue
Do you have a customer issue as well?
We can help you get Sears's attention and get better help faster. Tap below to get started.
Having Sears issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Sears

Store Feedback issue
Reported by GetHuman-jayannei
May 9th, 2019 - 2 mons ago
I have an issue with Sears too
Not resolved
Seen by 1 customer so far
Similar issue to 3754 others
0 customers following this
Timeline
GetHuman-jayannei started working on this issue
May 9th 7:46pm