My Kenmore Pro Series refrigerator -- * years old -- completely died ** days ago. I ha...
GetHuman2605720's Warranty Claims issue with Sears from March 2019
Help with my Sears issue
Next: our robot will wait on hold for GetHuman2605720 to get a Sears rep on the line!
Always use the GetHuman Phone tocall Sears. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2605720's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2605720 may need:
Account name, Account address, Account email, Account phone number, Order number, and Order date
Top Tip from another customer
If you need to schedule service for a warranty claim you should call 888-203-9631
The issue in GetHuman2605720's own words
My Kenmore Pro Series refrigerator -- * years old -- completely died ** days ago. I have extended warranty. It took * days to get a repairman to the house. He confirmed that the compressor was bad and ordered a new one, making an appointment for a week later. Now I'm being told that one of the parts that was ordered has not shipped and they will call me (sometime) to schedule a new appointment. Maybe another week, but they have no idea. If you can't repair it in a reasonable time, replace it now. * weeks without a refrigerator is unacceptable. Repair order number ***************.
GetHuman2605720 did not yet indicate what Sears should do to make this right.
I have an issue with Sears too
How GetHuman2605720 fixed the problem
We are waiting for GetHuman2605720 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.