I purchased a $**** Kenmore Elite fridge and after *yrs the fridge just stopped working...

GetHuman2599560's Warranty Claims issue with Sears from March 2019

3221 similar
0 following
Help with my Sears issue
Next: our robot will wait on hold for GetHuman2599560 to get a Sears rep on the line!
Always use the GetHuman Phone tocall Sears. We wait on hold and get a rep on the line for you faster and for free!
GetHuman2599560's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (24 days ago)
First: share to improve GetHuman2599560's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2599560 may need:
Account name, Account address, Account email, Account phone number, Order number, and Order date
Top Tip from another customer
If you need to schedule service for a warranty claim you should call 888-203-9631
The issue in GetHuman2599560's own words
I purchased a $**** Kenmore Elite fridge and after *yrs the fridge just stopped working the technician came home and he said that the problem is the compressor which is insane that a *yr old fridge needs a new compresser. Thas same day they scheduled me for this coming Thursday from *-* i had told the technician that i was not available on that day and time and he said .... Don't worry as soon you receive the part call us and we will change your appointment at a earlier date. So that what i did as of yesterday Monday i have been trying to have my appointment changed since i have a *yr old baby that drinks milk and its been * weeks already that my son is sleeping by my mothers house since i have no fridge to keep his milk. I would like an earlier appointment either tomorrow afternoon or thursday early morning.
GetHuman2599560 did not yet indicate what Sears should do to make this right.
I have an issue with Sears too
How GetHuman2599560 fixed the problem
We are waiting for GetHuman2599560 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Sears's attention and get better help faster. Tap below to get started.
Having Sears issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2599560 fixes it.
This email address isn't valid


Warranty Claims issue
Reported by GetHuman2599560
Mar 26th, 2019 - 24d ago
I have an issue with Sears too
Not resolved
Seen by 6 customers so far
Similar issue to 3221 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2599560 started working on this issue
Mar 26th 8:20pm