I scheduled an *AM appointment for an oil change at the Hanover MA location. I was the...
GetHuman2470290's customer service issue with Sears from March 2019
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The issue in GetHuman2470290's own words
I scheduled an *AM appointment for an oil change at the Hanover MA location. I was the first, and continue to be the only, customer at the location. It is now *:** AM and theyoil change is just beginning. I have video of the mechanic just "moping around" the bay, in no hurry to get anything done. This is outrageous. I guess I should have brought my car to an independent garage where their income is based on throughput, not a conglomerate's salary
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