I scheduled an *AM appointment for an oil change at the Hanover MA location. I was the...

GetHuman2470290's customer service issue with Sears from March 2019

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The issue in GetHuman2470290's own words
I scheduled an *AM appointment for an oil change at the Hanover MA location. I was the first, and continue to be the only, customer at the location. It is now *:** AM and theyoil change is just beginning. I have video of the mechanic just "moping around" the bay, in no hurry to get anything done. This is outrageous. I guess I should have brought my car to an independent garage where their income is based on throughput, not a conglomerate's salary
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Customer service issue
Reported by GetHuman2470290
Mar 13th, 2019 - 5 mons ago
I have an issue with Sears too
Not resolved
Seen by 2 customers so far
Similar issue to 3145 others
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GetHuman2470290 started working on this issue
Mar 13th 12:56pm