Have a new refrigerator that died * days ago we're told someone would be out last Satur...

GetHuman-debtinkl's customer service issue with Sears from March 2019

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The issue in GetHuman-debtinkl's own words
Have a new refrigerator that died * days ago we're told someone would be out last Saturday that was cancelled by you then we're told someone going to be out today which is Tuesday and I sent chats and made many calls knowing that when the guy came out he wouldn't be able to fix it Parts would need to be ordered and the weight would go on I have tossed $*** worth of food cleaned up water all over the floor have had to eat out what's the family that is now at about $*** it's going to cost me at least $*** to replace the Necessities that were in the refrigerator not to mention life-saving medicine insulin and medicine for the cats so what happens when one of us goes into a diabetic shock or coma or my cat dies or one of us dies I consider this an emergency this isn't sucking funny I want the goddamn refrigerator replaced immediately I don't want to be told I need several service appointment before that can be done now they're telling me it could be * to ** days for the part and another wake for the repairman are you f****** kidding me it is no wonder you're going out of business we have purchased all of our appliances from you for decades I assure you that will never happen again you **** this better get fixed or there will be a lawsuit got it?! And why bother to email me what good is that going to do me I need a goddamn refrigerator to feed my family and keep medicine and stop wasting money are dietary needs are specific that's not easy to do eating out not to mention I have a broken back I did not expect a $*,*** refrigerator to die in less than * years and it has the max protection which is better not be just $*** for replacement food it's a **** of a lot more than that
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Customer service issue
Reported by GetHuman-debtinkl
Mar 12th, 2019 - 5 mons ago
I have an issue with Sears too
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GetHuman-debtinkl started working on this issue
Mar 12th 9:31pm