Ongoing refrigerator problem. One tech diagnosed incorrectly. Second came out and we ne...

GetHuman1709954's customer service issue with Sears from December 2018

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GetHuman1709954's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (5 mons ago)
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The issue in GetHuman1709954's own words
Ongoing refrigerator problem. One tech diagnosed incorrectly. Second came out and we needed to order a new motor. Third visit, motor installed. Now water dispenser doesn’t work, water all over floor. Now a fourth visit will be needed to have someone come out to again tell me a new part I’d needed, so there will be a fifth visit. And all time frames between *-*pm. I should not have to pay out for visits or new part.
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Sears

Customer service issue
Reported by GetHuman1709954
Dec 7th, 2018 - 5 mons ago
I have an issue with Sears too
Not resolved
Seen by 3 customers so far
Similar issue to 2255 others
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Timeline
GetHuman1709954 started working on this issue
Dec 7th, 2018 2:58pm