Placed an online order in November for a "bounce house". Received online notice that i...

GetHuman-fl_mom's customer service issue with Sears from December 2018

2225 similar
0 following
Help with my Sears issue
Next: our robot will wait on hold for GetHuman-fl_mom to get a Sears rep on the line!
Always use the GetHuman Phone tocall Sears. We wait on hold and get a rep on the line for you faster and for free!
GetHuman-fl_mom's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (a mon ago)
First: share to improve GetHuman-fl_mom's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-fl_mom may need:
Account name, Account address, Account email, Account phone number, Order number, and Order date
Tip from another customer
The best way to submit a complaint is actually submitting the issue or complaint to the Better Business Bureau. You can also submit the issue to the local Manager.
The issue in GetHuman-fl_mom's own words
Placed an online order in November for a "bounce house". Received online notice that item was delivered. The FedEx number on delivery is for a person in Delaware and I live in Florida. Sears order********** for all online orders made by me. Tracking ********************* was showing for the "bounce house" I requested online by FedEx. Our physical address is" ***** SE CR *** White Springs, FL *****. Said item was delivered to Delaware address per FedEx tracking number. WHERE IS MY ORDER FOR BOUNCE HOUSE AND WHY HAVE I NOT HEARD ANYTHING REGARDING ORDER??? I have spent over an hour this past Saturday (December *, ****) and again today speaking with Customer Service and getting NO response to assist me. TOTALLY PISSED!!!! Better get some assistance or plan to take this matter to court.
GetHuman-fl_mom did not yet indicate what Sears should do to make this right.
I have an issue with Sears too
How GetHuman-fl_mom fixed the problem
We are waiting for GetHuman-fl_mom to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Sears's attention and get better help faster. Tap below to get started.
Having Sears issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Sears email you?
This email address isn't valid
Follow this issue
See how GetHuman-fl_mom fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-fl_mom
Dec 4th, 2018 - a mon ago
I have an issue with Sears too
Not resolved
Seen by 5 customers so far
Similar issue to 2225 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-fl_mom started working on this issue
Dec 4th, 2018 10:43pm