Hello, *Im writting to let you know about my expierence yesterday morning at Sears loca...

GetHuman1680908's customer service issue with Sears from December 2018

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The issue in GetHuman1680908's own words
Hello, *Im writting to let you know about my expierence yesterday morning at Sears located in Riverside Ca. I have purchased many times on line and instore. These past * times i have purchased online the clothing is completely a different size ive ordered. Yesterday i had * outdoor life button shirts for men size L and recieved size S i went inside to exchange for size but it was a bit upsetting. It took about ** minutes i was honored the price i first purchased them but i had all my freecahs deducted ($**) when i ordered online the advertisement read ***% cashback. This was an employees mistake packing wrong size, ofcourse i went in to exchange why did i have that freecash deducted? *Also ive had wrong jeans sizes and pajamas in previous orders. In vehicle pick up and online ordering is suppose to help save time in my opinion, ive expierence to waste more time of my day!
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Sears

Customer service issue
Reported by GetHuman1680908
Dec 3rd, 2018 - 2 mons ago
I have an issue with Sears too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman1680908 started working on this issue
Dec 3rd, 2018 6:08pm