This problem is NOT RESOLVED.. I need an answer.

GetHuman-lairdno's customer service issue with Sears from December 2018

Help with my Sears issue
The issue in GetHuman-lairdno's own words
Get something done about my problem. ... I am filing an official complaint with sears. I purchased a kenmore stackable washer*dryer last year. It was delivered two weeks ago. The delivery guys left it in the hallway.. we tried to push in our newly built washroom according to local codes but it doesn’t fit.. I would gladly like to exchange it for any washer* dryer that will fit. I am willing to take a loss. It has never been turned on and I cannot possible even use this appliance.. perfect condition. Will you please help me with some kind of exchange? Please let me hear from you..I don’t want to go to media or legal. Please. Thanks.
Frustrated because sears will not help me & keeps blowing my concerns off.
They could exchange this unit for a unit I can use
At least *** years
I’ve gotten no resolve... the rep said “it’s my problem”
I have an issue with Sears too
How GetHuman-lairdno fixed the problem
It is not resolved
Please help with my Sears issue
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Sears

Stackable washer*dryer.
Customer service issue
Reported by GetHuman-lairdno
Dec 1st, 2018 - 6 mons ago
I have an issue with Sears too
Fixed
Seen by 3 customers so far
Similar issue to 2168 others
0 customers following this
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Timeline
GetHuman-lairdno started working on this issue
Dec 1st, 2018 1:07pm
GetHuman-lairdno confirmed the issue is fixed. Hooray!
Dec 1st, 2018 1:28pm