I have a Kenmore Elite Washer that I bought in March along with a service agreement. I...

GetHuman-robinged's customer service issue with Sears from November 2018

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I have a Kenmore Elite Washer that I bought in March along with a service agreement. I had service yesterday and they are ordering a part. The transmission was broken along with the base plate. I have to wait to December ** for the part to be put on my washer. **I requested a new machine.**I also requested a fed ex and a sooner repair.. **I spoke with * diff ppl yesterday in addition to the repair guys.**I keep getting a call center in the philippines that I can't understand well.
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Sears

Customer service issue
Reported by GetHuman-robinged
Nov 28th, 2018 - 9 mons ago
I have an issue with Sears too
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Seen by 4 customers so far
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GetHuman-robinged started working on this issue
Nov 28th, 2018 6:17pm