Hello, I ordered an item and they sent me the wrong item. I tried to send it back but i...

GetHuman-frerca's customer service issue with Sears from November 2018

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The issue in GetHuman-frerca's own words
Hello, I ordered an item and they sent me the wrong item. I tried to send it back but it said that i had to go to Kmart in person and there is no kmart close to me, not even Sears.*this this what I ordered: Weider Toning Band Loop Kit $**.***ssin: ***W************P*I ordered this from Sears**What I received : Toning band kit*Item * ***W**************So I want my original order, the one that I purchased, and not the incorrect item I received.
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Customer service issue
Reported by GetHuman-frerca
Nov 27th, 2018 - 9 mons ago
I have an issue with Sears too
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GetHuman-frerca started working on this issue
Nov 27th, 2018 11:04pm