I purchased a Craftsman Snowblower on *********. It wouldn’t start at the beginning of...

GetHuman-mfchampo's customer service issue with Sears from November 2018

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The issue in GetHuman-mfchampo's own words
I purchased a Craftsman Snowblower on *********. It wouldn’t start at the beginning of ****, so I had to have a local repair shop look at it and they replaced the carburetor. It wouldn’t start again at the start of ****, so I had the same local shop look at it and had to replace the carburetor once again. I tried starting it today* it would not start. I’m guessing it’s the same problem. I went by the store where I purchased it. The person I spoke to said it was no longer under warranty but it sounds like the unit is defective and should be replaced. I have tried for the last hour, and have spoken to * different people, and no one will or can help me. I just want a snowblower that works. I have spent close to $**,*** at this store since ****. I can promise you that if this situation is not addressed and fixed I will no longer be shopping at Sears. **Here is the information given to me by the store:*******-***-**** I believe that is the transaction number.*Purchased on **********Div: ***Item: ******Acct phone number: ***-***-******Can someone please contact me so I can get this problem fixed? My number is ***-***-****. Thanks.
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Sears

Customer service issue
Reported by GetHuman-mfchampo
Nov 23rd, 2018 - 10 mons ago
I have an issue with Sears too
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GetHuman-mfchampo started working on this issue
Nov 23rd, 2018 7:15pm