I have been given so much incorrect information from sears. I had diagnostics on my dis...

GetHuman-kingdori's customer service issue with Sears from November 2018

9 views | 1962 similar | 0 following
Help with my Sears issue
Next: our robot will wait on hold for GetHuman-kingdori to get a Sears rep on the line!
Always use the GetHuman Phone to call Sears. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman-kingdori's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-kingdori may need:
Account name, Account address, Account email, Account phone number, Order number, and Order date
The issue in GetHuman-kingdori's own words
I have been given so much incorrect information from sears. I had diagnostics on my dishwasher today - first I was told by customer service that the $** fee could be applied to new washer - not true. The technician told me today I would get **% and an extra **% - he said that was automatically applied online - it was not. Then I was told I would get free delivery and removal of my dishwasher - not true - at checkout I am charged $*** delivery plus $** removal!!!!! Had I known this, I would never have had technician come out today and I would have gone with another brand. So much wrong information and I had customer service repeat the offer several times - I should have recorded it. Very disappointed with sears.

GetHuman-kingdori did not yet indicate what Sears should do to make this right.

How GetHuman-kingdori fixed the problem

We are waiting for GetHuman-kingdori to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Sears's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Sears issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kingdori fixes it.
This email address isn't valid

Sears

Customer service issue
Reported by GetHuman-kingdori
Nov 9th, 2018 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 1962 others
0 customers following this

Timeline

GetHuman-kingdori started working on this issue
Nov 9th, 2018 3:54pm