a condensate pump for Air Conditioner failed and caused part of the cieling come down w...

GetHuman-mgciroli's customer service issue with Sears from October 2018

1743 similar
0 following
Help with my Sears issue
First: share to improve GetHuman-mgciroli's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-mgciroli to get a Sears rep on the line!
Always use the GetHuman Phone tocall Sears. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-mgciroli may need:
Account name, Account address, Account email, Account phone number, Order number, and Order date
The issue in GetHuman-mgciroli's own words
a condensate pump for Air Conditioner failed and caused part of the cieling come down with wet insulation. Sears contracted Excelair to install the air conditioner and according to Sears Tech that replaced the pump said original pump was not properly install. Now Daniel Rooney with Sears Sedgewick Insurance says Carrier Corp. I have sent all the information by registered mail on Sept ** and was received by Carrier Corp on Oct *st but to date i have not received any communication its now * and a half months. I cannot turn the furnance because i will have more installation on the floor. Please let me know who to contect on this matter. I have a Maintenace Agreement and feel Sears should be responsibe. Thank you for any help you can give me.
GetHuman-mgciroli did not yet indicate what Sears should do to make this right.
I have an issue with Sears too
How GetHuman-mgciroli fixed the problem
We are waiting for GetHuman-mgciroli to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Sears's attention and get better help faster. Tap below to get started.
Having Sears issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Sears email you?
This email address isn't valid
Follow this issue
See how GetHuman-mgciroli fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-mgciroli
Oct 18th, 2018 - 3 mons ago
I have an issue with Sears too
Not resolved
Seen by 2 customers so far
Similar issue to 1743 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-mgciroli started working on this issue
Oct 18th, 2018 5:34pm