A technician came to my home on Oct.* and ordered a part for my range to be installed t...

GetHuman-pam_jone's customer service issue with Sears from October 2018

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The issue in GetHuman-pam_jone's own words
A technician came to my home on Oct.* and ordered a part for my range to be installed today Oct.**,****.I have called the number on the receipt he gave me,was on hold ** minutes the man answered he was foreign said he could not hear me and disconnected my call.I recalled the number and was on hold for ** minutes a young lady answered she was a foreigner also she had a really bad phone connection her services was breaking up and I could not hear everything she was saying.I have a family to cook for and have been unable to cook in my oven for over ** days.I want Sears to replace my range with a new one.I have an extended warranty and I want a new range.
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Sears

Customer service issue
Reported by GetHuman-pam_jone
Oct 15th, 2018 - 2 mons ago
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GetHuman-pam_jone started working on this issue
Oct 15th 6:28pm
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Oct 15th 6:29pm