I bought lifetime alignment. after that I took my car * times to Sears Auto center Rid...
GetHuman-mmoseych's customer service issue with Sears from October 2018
Help with my Sears issue
First: share to improve GetHuman-mmoseych's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mmoseych's next move: talk to Sears when they open (we'll send a reminder).
Sears's call center is closed now. We will text or email GetHuman-mmoseych when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-mmoseych can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman-mmoseych may need:
Account name, Account address, Account email, Account phone number, Order number, and Order date
Tip from another customer
The best way to submit a complaint is actually submitting the issue or complaint to the Better Business Bureau. You can also submit the issue to the local Manager.
The issue in GetHuman-mmoseych's own words
I bought lifetime alignment. after that I took my car * times to Sears Auto center Ridgedale Minetonka MN for alignment * year after purchasing and few weeks ago , bot time they were saying it is ok , I had to take car to different repair store and they told me you need to do alignment, it was just * week after Sears Auto suppose to do my alignment.*And when they said that I have problem with tire I ask to help me with the claim to talk to road hazard representative they refuse to help with anything saying that they did not get paid to do that. What service is that . That make me wonder if they change my oil and rotate my tires. At this time I need reimbursement of my money $***.** for lifetime alignment , that was not done . It is very disappointing and would like to talk to a manager or higher. I called , but they refuse to provide manger, that I can talk to , I called*-*** from web was transferred to ****-***-****, again transferred to ****-***-****,and list just going on and on Please resolve this issue asap
GetHuman-mmoseych did not yet indicate what Sears should do to make this right.
I have an issue with Sears too
How GetHuman-mmoseych fixed the problem
We are waiting for GetHuman-mmoseych to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.