I bought online at Sears.com a washing machine on Friday September **th, ****. I called...

GetHuman-leovalix's customer service issue with Sears from October 2018

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Next: our robot will wait on hold for GetHuman-leovalix to get a Sears rep on the line!
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Account name, Account address, Account email, Account phone number, Order number, and Order date
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-leovalix's own words
I bought online at Sears.com a washing machine on Friday September **th, ****. I called the next day September **, ****. To cancel the order and get a refund. I spoke with customer service and they said I would get my refund back in * to ** days. It will be two weeks tomorrow and I have not gotten my refjnd. I called yesterday and they said that they should have initially gotten my card for the refund and that it will be another ** days till I receive my refund. The order number is ********.
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Sears

Customer service issue
Reported by GetHuman-leovalix
Oct 12th, 2018 - 2 mons ago
I have an issue with Sears too
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Seen by 6 customers so far
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GetHuman-leovalix started working on this issue
Oct 12th 4:37pm
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Oct 12th 4:38pm