Order number *********. Received on Thursday August **, ****. I received NO paperwork a...

GetHuman-vsorenso's customer service issue with Sears from August 2018

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Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-vsorenso's own words
Advise within the * day period that delivery was unexceptionable. Parts missing. Received no paperwork ... Order number *********. Received on Thursday August **, ****. I received NO paperwork at time of delivery.*Number *. At time of installation one of the front adjustment wheels had a pin missing. The delivery person took the wheel with them. They leveled the refrigerator using a wood block. This is not acceptable. Either return with the paperwork and wheel, or replace this unit. Phone number ***-***-****.
No response
Exchange or repair immediately
Followed their instructions
No
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Sears

Kenmore refrigerator
Customer service issue
Reported by GetHuman-vsorenso
Aug 25th, 2018 - 4 mons ago
I have an issue with Sears too
Fixed
Seen by 6 customers so far
Similar issue to 1212 others
0 customers following this
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Timeline
GetHuman-vsorenso started working on this issue
Aug 25th 12:57pm
GetHuman-vsorenso indicated the issue is not fixed yet.
Aug 25th 2:53pm
GetHuman-vsorenso indicated the issue is not fixed yet.
Aug 26th 2:09pm
GetHuman-vsorenso indicated the issue is not fixed yet.
Aug 26th 2:13pm