No service, no refund. No thanks Sears.

GetHuman-wandaha's customer service issue with Sears from August 2018

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The issue in GetHuman-wandaha's own words
Get a refund on non existent appliance service repair. ... A service call, tech no call no show. Third appointment attempt. Started July **, appointment cost $*** charge. No fix. Schedule *nd appointment. Rescheduled. New appointment day. No call, no show. Tech never came. Called. They rescheduled me again * weeks out. Asked for my money back. Was told Sears doesn't do that. I have a washer that doesn't work a month later, your tech doesn't show, and I am out $*** dollars, plus wasting an entire day waiting for service that never comes. How is this acceptable? I want my money back.
Appliance never fixed, tech didn't show up or call. And Sears refused to refund charge. I waited all day and waisted day for nothing.
I want a refund
I grew up going to Sears, and when my appliance needed repairs, Sears was the only place I thought to call. So disappointed.
I called, emailed and "chatted" with everyone at Sears that would take a minute with me. Nothing.
I have an issue with Sears too
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Appliance service
Customer service issue
Reported by GetHuman-wandaha
Aug 12th, 2018 - a yr ago
I have an issue with Sears too
Seen by 9 customers so far
Similar issue to 1069 others
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GetHuman-wandaha started working on this issue
Aug 12th, 2018 3:46am
GetHuman-wandaha shared this issue with friends on Facebook
Aug 12th, 2018 3:48am
GetHuman-wandaha indicated the issue is not fixed yet.
Aug 12th, 2018 6:37am
GetHuman-wandaha indicated the issue is not fixed yet.
Aug 12th, 2018 6:49am
GetHuman-wandaha indicated the issue is not fixed yet.
Aug 12th, 2018 6:50am
GetHuman-wandaha indicated the issue is not fixed yet.
Aug 15th, 2018 4:56am
GetHuman-wandaha indicated the issue is not fixed yet.
Aug 15th, 2018 4:56am