I odered a refrigerator that was delivered in June, it had a leak in the freezer & it w...

GetHuman-toatisw's customer service issue with Sears from July 2018

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The issue in GetHuman-toatisw's own words
I odered a refrigerator that was delivered in June, it had a leak in the freezer & it was defrosting. Sears sent me another refrigerator, same model & it’s leaking as well. I requested a different model w* a $*** price difference at no charge to me & sears won’t honor the request. It seems that the * refrigerators that were sent to me were used & malfunctioning as I paid for a new refrigerator. Customer service has been horrible & ive been given the run around for over a week now.
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Sears

Customer service issue
Reported by GetHuman-toatisw
Jul 23rd, 2018 - 10 mons ago
I have an issue with Sears too
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Seen by 7 customers so far
Similar issue to 873 others
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GetHuman-toatisw started working on this issue
Jul 23rd, 2018 4:13pm
GetHuman-toatisw indicated the issue is not fixed yet.
Jul 26th, 2018 7:28pm
GetHuman-toatisw indicated the issue is not fixed yet.
Jul 26th, 2018 7:28pm
GetHuman-toatisw indicated the issue is not fixed yet.
Jul 26th, 2018 7:28pm
GetHuman-toatisw indicated the issue is not fixed yet.
Jul 26th, 2018 9:03pm