Bought a Nordic Track power cord in Madison WI. Did not work. I live near Beaver Dam an...

GetHuman901876's customer service issue with Sears from July 2018

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The issue in GetHuman901876's own words
Bought a Nordic Track power cord in Madison WI. Did not work. I live near Beaver Dam and tried to return it there the next day. Would not allow. Must return to Madison. Let * months go by. Returned with my receipt and packaging on July **. Would not because past ** days. We are longstanding customers. Told Tanner the manager you will lose me as a customer. He shrugged. "That's policy". It's a ** dollar item. Really?
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Sears

Customer service issue
Reported by GetHuman901876
Jul 20th, 2018 - a yr ago
I have an issue with Sears too
Fixed
Seen by 3 customers so far
Similar issue to 862 others
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Timeline
GetHuman901876 started working on this issue
Jul 20th, 2018 10:49pm
GetHuman901876 indicated the issue is not fixed yet.
Jul 24th, 2018 1:28am
GetHuman901876 indicated the issue is not fixed yet.
Jul 24th, 2018 3:54pm