I ordered a computer on line from your sight for my granddaughters graduation. A month...

GetHuman-adolfmom's customer service issue with Sears from July 2018

5 views
 | 
690 similar
 | 
0 following
Help with my Sears issue
Next: our robot will wait on hold for GetHuman-adolfmom to get a Sears rep on the line!
Always use the GetHuman Phone tocall Sears. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue or complaint to the Better Business Bureau. You can also submit the issue to the local Manager.
The issue in GetHuman-adolfmom's own words
I ordered a computer on line from your sight for my granddaughters graduation. A month later she graduated and I gave her the computer. I paid for it on your charge. I have almost paid it all off. When she opened it it did not work. I called to return it and the gentleman said you could not help that it was shipped from the factory. He gave me the number to that company and it is non existent. How can I get my money back. She should not put items on your sight that cannot be returned. You got your money and apparently you don't need me as a customer. I have purchased thousands of dollar in merchandise from sears. I will not longer be a customer if you cannot resolve this problem. Second email sent. and already talked to someone on the phone.
GetHuman-adolfmom did not yet indicate what Sears should do to make this right.
I have an issue with Sears too
How GetHuman-adolfmom fixed the problem
We are waiting for GetHuman-adolfmom to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Sears customer problems.
How do I file a warranty claim with Sears?How do I get a refund from Sears?How do I make an appliance appointment with Sears?How do I return or cancel an order with Sears?
Do you have a customer issue as well?
We can help you get Sears's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Sears issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-adolfmom fixes it.
This email address isn't valid

Sears

Customer service issue
Reported by GetHuman-adolfmom
Jul 3rd, 2018 - a yr ago
I have an issue with Sears too
Fixed
Seen by 5 customers so far
Similar issue to 690 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account name
Account address
Account email
Account phone number
Order number
Order date
Timeline
GetHuman-adolfmom started working on this issue
Jul 3rd, 2018 5:40pm
GetHuman-adolfmom indicated the issue is not fixed yet.
Jul 3rd, 2018 6:55pm
GetHuman-adolfmom indicated the issue is not fixed yet.
Jul 6th, 2018 2:49am