I placed an order three weeks ago. The first delivery was botched as I received an "as...

GetHuman-kyjcpa's customer service issue with Sears from July 2018

688 similar
0 following
Help with my Sears issue
Next: our robot will wait on hold for GetHuman-kyjcpa to get a Sears rep on the line!
Always use the GetHuman Phone tocall Sears. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue or complaint to the Better Business Bureau. You can also submit the issue to the local Manager.
The issue in GetHuman-kyjcpa's own words
I placed an order three weeks ago. The first delivery was botched as I received an "as is" model that someone intentionally order and they received my new one. The *nd delivery was also botched as the door was not reversed as ordered and I was notified right as the delivery driver was approaching my home. I contacted the store manager at the Kennesaw, GA location (BJ) and never heard back from her. That was four days ago. I want to be compensated for the ridiculous amount of my time Sears has wasted and the severely deficient handling of my issue by the store manager.
GetHuman-kyjcpa did not yet indicate what Sears should do to make this right.
I have an issue with Sears too
How GetHuman-kyjcpa fixed the problem
We are waiting for GetHuman-kyjcpa to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Sears customer problems.
How do I file a warranty claim with Sears?How do I get a refund from Sears?How do I make an appliance appointment with Sears?How do I return or cancel an order with Sears?
Do you have a customer issue as well?
We can help you get Sears's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Sears issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kyjcpa fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-kyjcpa
Jul 3rd, 2018 - a yr ago
I have an issue with Sears too
Seen by 4 customers so far
Similar issue to 688 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account name
Account address
Account email
Account phone number
Order number
Order date
GetHuman-kyjcpa started working on this issue
Jul 3rd, 2018 3:51pm
GetHuman-kyjcpa indicated the issue is not fixed yet.
Jul 4th, 2018 5:48pm