In May I ordered a part for my Refrigerator. I was promised this part * times since Ma...

GetHuman839595's customer service issue with Sears from July 2018

Help with my Sears issue
The issue in GetHuman839595's own words
In May I ordered a part for my Refrigerator. I was promised this part * times since May. I called again on June **th and they still said the part was not available. I cancelled the order. I have already been billed for this item. I wish to know if it has been taken off my bill?*Also my E-mail was changed. I notified Sears but they still send E-mail to the old address. Please change it to *****@***.com**Rita Young - acct no. **** **** **** ****. Please answer this E-mail. Thank you.
GetHuman839595 did not yet indicate what Sears should do to make this right.
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Sears

Customer service issue
Reported by GetHuman839595
Jul 1st, 2018 - a yr ago
I have an issue with Sears too
Fixed
Seen by 16 customers so far
Similar issue to 662 others
0 customers following this
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Timeline
GetHuman839595 started working on this issue
Jul 1st, 2018 6:59pm
GetHuman839595 indicated the issue is not fixed yet.
Jul 2nd, 2018 7:48pm
GetHuman839595 indicated the issue is not fixed yet.
Jul 2nd, 2018 7:49pm
GetHuman839595 indicated the issue is not fixed yet.
Jul 2nd, 2018 7:49pm
GetHuman839595 indicated the issue is not fixed yet.
Jul 2nd, 2018 7:49pm
GetHuman839595 indicated the issue is not fixed yet.
Jul 2nd, 2018 7:49pm
GetHuman839595 indicated the issue is not fixed yet.
Jul 2nd, 2018 7:49pm
GetHuman839595 confirmed the issue is fixed. Hooray!
Jul 2nd, 2018 8:17pm
GetHuman839595 confirmed the issue is fixed. Hooray!
Jul 2nd, 2018 8:18pm