I purchased a shirt online for pick up at the store. When I picked the item up I was t...
GetHuman820515's customer service issue with Sears from June 2018
Help with my Sears issue
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman820515's own words
I purchased a shirt online for pick up at the store. When I picked the item up I was told a receipt would be e-mailed to me. I never received that receipt. Since I did not have the receipt and was never informed I did not realize the item could not be returned after ** days. I asked to speak to a manager to resolve the issue (one manager stated to the employee that she was off the clock). I was then told there was no manager in the store.
GetHuman820515 did not yet indicate what Sears should do to make this right.
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