Did not receive refund from April **th order thru sears for dbg fashions dress. I put t...

GetHuman776348's customer service issue with Sears from June 2018

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The issue in GetHuman776348's own words
Did not receive refund from April **th order thru sears for dbg fashions dress. I put the item back in the bag it came in and returned it to DBG Fashions *** * North Berendo St. Los Angeles, California *****, by the regular mail that it came from. I had no instructions on how else to return it* but there is a return code * on the receipt I printed out when I ordered it online. The return code is ****-****-****-****-****. It was the DBG Royal Blue White Polka Dots Short Sleeves Sccop Neck Polyester Dress Size large. Marketplace Mfr* RBWPD*** & Part * SPM***********. Order * ********* and salescheck *************. The total price was $**.**. Shipped USPS. It was put on my Master debit bank card from Harris bank with the last * digits of ****. Please credit to my card unless you have to send me a check. My address is *** Clement St. Joliet, IL *****. Home phone ***-***-**** and WORK – ***-***-**** *:**-*:** m-thurs. Lunch **-* our time. I returned this about * weeks ago. Thank you!**From: *****@***.com ******@***.com* *Sent: Wednesday, June *, **** *:** PM*To: Lirot, Mary ******@***.com**Subject: Sears.com Order * ***********Dear Mary,**Thank you for shopping at Sears.com!** We received your request stating that you have not received the refund for the returned item for the order number *********. Please provide us a valid return tracking number via which you have shipped the item by contacting the carrier so that we can issue refund. We cannot process a refund before getting the item back to the warehouse. We apologize for any inconvenience this may cause. Please feel free to contact us for any further queries.****Thank you,**Emma P. *Sears Member Services **Above was a response with a no reply email.
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Sears

Customer service issue
Reported by GetHuman776348
Jun 12th, 2018 - 9 mons ago
I have an issue with Sears too
Fixed
Seen by 17 customers so far
Similar issue to 485 others
0 customers following this
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GetHuman776348 started working on this issue
Jun 12th, 2018 2:37pm
GetHuman776348 indicated the issue is not fixed yet.
Jun 12th, 2018 3:52pm
GetHuman776348 indicated the issue is not fixed yet.
Jun 12th, 2018 3:52pm
GetHuman776348 indicated the issue is not fixed yet.
Jun 12th, 2018 3:53pm
GetHuman776348 indicated the issue is not fixed yet.
Jun 12th, 2018 3:53pm
GetHuman776348 indicated the issue is not fixed yet.
Jun 13th, 2018 2:10pm
GetHuman776348 indicated the issue is not fixed yet.
Jun 13th, 2018 5:38pm
GetHuman776348 indicated the issue is not fixed yet.
Jun 13th, 2018 5:39pm
GetHuman776348 indicated the issue is not fixed yet.
Jun 18th, 2018 12:52pm
GetHuman776348 indicated the issue is not fixed yet.
Jun 18th, 2018 12:54pm