Ask for credit to fix refer and was refused but was offered a home maintenance program...

GetHuman-jojovon's customer service issue with Sears from June 2018

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The issue in GetHuman-jojovon's own words
Ask for credit to fix refer and was refused but was offered a home maintenance program otherwise ** up front and payment due in full before repair then *days before appt was called told need credit card number before service man came out and the service charge would only be ** for payment early and again was told if **.**month for future repairs on other appliances in home and all further repairs would only be ** I refused the service after repairs were done I asked how much did I owe and could I put in payments to bill my credit still refuse credit now I find I'm on a plan I don't need for *o something a month please help I like sear but not like these want to pay bill but shown as a bill not maintenance plan. Thank you
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Sears

Customer service issue
Reported by GetHuman-jojovon
Jun 7th, 2018 - a yr ago
I have an issue with Sears too
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GetHuman-jojovon started working on this issue
Jun 7th, 2018 11:59am
GetHuman-jojovon indicated the issue is not fixed yet.
Jun 9th, 2018 4:08pm