Ask for credit to fix refer and was refused but was offered a home maintenance program...
GetHuman-jojovon's customer service issue with Sears from June 2018
Help with my Sears issue
Next: our robot will wait on hold for GetHuman-jojovon to get a Sears rep on the line!
Always use the GetHuman Phone tocall Sears. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-jojovon's own words
Ask for credit to fix refer and was refused but was offered a home maintenance program otherwise ** up front and payment due in full before repair then *days before appt was called told need credit card number before service man came out and the service charge would only be ** for payment early and again was told if **.**month for future repairs on other appliances in home and all further repairs would only be ** I refused the service after repairs were done I asked how much did I owe and could I put in payments to bill my credit still refuse credit now I find I'm on a plan I don't need for *o something a month please help I like sear but not like these want to pay bill but shown as a bill not maintenance plan. Thank you
GetHuman-jojovon did not yet indicate what Sears should do to make this right.
I have an issue with Sears too
How GetHuman-jojovon fixed the problem
We are waiting for GetHuman-jojovon to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Sears customer problems.