I purchased a Craftsman lawn mower last year along with a battery powered hedge trimmer...

GetHuman749434's customer service issue with Sears from June 2018

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The issue in GetHuman749434's own words
I purchased a Craftsman lawn mower last year along with a battery powered hedge trimmer and weed wacker. I went into the Sears in Saginaw on Saturday inquiring about repairs and was given a paper to contact Hoffman Power Equipment I called them and was told * weeks before they could even look at my equipment. Then I was told about * weeks. I am mowing twice a week. Unacceptable. Where else in Saginaw Michigan can I take my equipment?
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Sears

Customer service issue
Reported by GetHuman749434
Jun 4th, 2018 - a yr ago
I have an issue with Sears too
Fixed
Seen by 4 customers so far
Similar issue to 645 others
0 customers following this
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Timeline
GetHuman749434 started working on this issue
Jun 4th, 2018 7:32pm
GetHuman749434 indicated the issue is not fixed yet.
Jun 5th, 2018 11:53pm