I purchased a Craftsman lawn mower last year along with a battery powered hedge trimmer...

GetHuman749434's customer service issue with Sears from June 2018

645 similar
0 following
Help with my Sears issue
Next: our robot will wait on hold for GetHuman749434 to get a Sears rep on the line!
Always use the GetHuman Phone tocall Sears. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman749434's own words
I purchased a Craftsman lawn mower last year along with a battery powered hedge trimmer and weed wacker. I went into the Sears in Saginaw on Saturday inquiring about repairs and was given a paper to contact Hoffman Power Equipment I called them and was told * weeks before they could even look at my equipment. Then I was told about * weeks. I am mowing twice a week. Unacceptable. Where else in Saginaw Michigan can I take my equipment?
GetHuman749434 did not yet indicate what Sears should do to make this right.
I have an issue with Sears too
How GetHuman749434 fixed the problem
We are waiting for GetHuman749434 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Sears customer problems.
How do I file a warranty claim with Sears?How do I get a refund from Sears?How do I make an appliance appointment with Sears?How do I return or cancel an order with Sears?
Do you have a customer issue as well?
We can help you get Sears's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Sears issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman749434 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman749434
Jun 4th, 2018 - a yr ago
I have an issue with Sears too
Seen by 4 customers so far
Similar issue to 645 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account name
Account address
Account email
Account phone number
Order number
Order date
GetHuman749434 started working on this issue
Jun 4th, 2018 7:32pm
GetHuman749434 indicated the issue is not fixed yet.
Jun 5th, 2018 11:53pm