To Whom It May Concern,*On April **, ****, technicians cleaned duct work at my townhous...

GetHuman-paulahu's customer service issue with Sears from June 2018

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The issue in GetHuman-paulahu's own words
To Whom It May Concern,*On April **, ****, technicians cleaned duct work at my townhouse. They were supposed to clean the dryer vent but did not have time and needed to locate where the vent was located outside. Marcus Hines was supposed to return to my home to clean the vents. He has not responded. I would like a full refund of $** plus $** surcharge credited to my Sears account. **Every time I call the *** number, the CS transfers me to another line then the call is disconnected. This is unacceptable. *Please advise?
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Sears

Customer service issue
Reported by GetHuman-paulahu
Jun 4th, 2018 - 6 mons ago
I have an issue with Sears too
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Seen by 3 customers so far
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GetHuman-paulahu started working on this issue
Jun 4th 5:10pm