NOT FIXED

GetHuman-pzupon's customer service issue with Sears from May 2018

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The issue in GetHuman-pzupon's own words
Get Sears to replace the damaged Pedestal ... Damaged Pedestal drawer I have been trying to get replaced. Installers*repair people show up, but do not*did not replace the Pedestal drawer. I have been fighting to get it replaced since March of ***** Again on the phone with Sears. *st service agent received clearance to get the Bolingbrook Store Manager to replace Pedestal. Then hung up on me. *nd agent told me to call Kenmore. Supervisor, said, they don't take care of issue and transferred me to a different department - ultimately hung up on me. What is up with Customer NO Service
I have been struggling to get this resolved since the initial delivery. Bolingbrook Sears store is useless. They tell me to contact someone else. What ever happened to customer services?
Replace the pedestal as I have requested multiple times. Sears should be doing this!
The amount of money I spent with Sears. If this is NOT fixed, I will NEVER purchase with Sears EVER again
Begged, pleaded, explained to no avail
I have an issue with Sears too
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Sears

Washing Machine
Customer service issue
Reported by GetHuman-pzupon
May 30th, 2018 - 2y ago
I have an issue with Sears too
Fixed
Seen by 13 customers so far
Similar issue to 13 others
0 customers following this
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Timeline
GetHuman-pzupon started working on this issue
May 30th, 2018 3:41pm
GetHuman-pzupon indicated the issue is not fixed yet.
May 30th, 2018 6:21pm
GetHuman-pzupon indicated the issue is not fixed yet.
May 30th, 2018 6:22pm
GetHuman-pzupon indicated the issue is not fixed yet.
May 30th, 2018 6:23pm
GetHuman-pzupon indicated the issue is not fixed yet.
May 30th, 2018 6:23pm
GetHuman-pzupon indicated the issue is not fixed yet.
Jun 3rd, 2018 10:00pm
GetHuman-pzupon indicated the issue is not fixed yet.
Jun 4th, 2018 3:38pm
GetHuman-pzupon indicated the issue is not fixed yet.
Jun 4th, 2018 3:41pm
GetHuman-pzupon indicated the issue is not fixed yet.
Jun 4th, 2018 7:13pm
GetHuman-pzupon indicated the issue is not fixed yet.
Jun 4th, 2018 7:29pm