My inquiry is NOT resolved. I have a landline phone- no texts. *** ***-****

GetHuman-wbarks's customer service issue with Sears from May 2018

Help with my Sears issue
Tip from another customer
Depending on the installation type you should call into Sears to change, edit or make an installation. You can call (800) 497-4402
The issue in GetHuman-wbarks's own words
Trying to get an earlier service date (See if you had cancellations) ... On May **, a new motor was installed on my Kenmore refrigerator. It is not working and I have a repair scheduled for June *.*I had to empty all food from my kitchen fridge and I am trying to see if there have been any cancellations that I can have a sooner service call. Today when I called in for this reason, after waiting ** minutes, the phone ran, was picked up and then disconnected. Service needs a lot of improvement. I need a sooner service call to resolve this bad part installed. Address **** Mono Gene Drive Fort Wayne, IN Wayne Barksdale
Unable to talk to a live person about a new part that was installed that is not working.
Immediate corrective action on a recently installed NEW NON Working Part
More than ** years
I can not fix your bad part.
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Customer service issue
Reported by GetHuman-wbarks
May 29th, 2018 - 6 mons ago
I have an issue with Sears too
Seen by 5 customers so far
Similar issue to 214 others
0 customers following this
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GetHuman-wbarks started working on this issue
May 29th 5:49pm
GetHuman-wbarks indicated the issue is not fixed yet.
May 29th 6:52pm
GetHuman-wbarks indicated the issue is not fixed yet.
May 29th 8:10pm
GetHuman-wbarks indicated the issue is not fixed yet.
May 29th 8:16pm
GetHuman-wbarks indicated the issue is not fixed yet.
Jun 1st 8:40pm