We ordered a dishwasher, it was delivered damaged. Another dishwasher was ordered and...
GetHuman-evelyngu's customer service issue with Sears from May 2018
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The issue in GetHuman-evelyngu's own words
Have a delivery time convenient for us not the delivery person's. ... We ordered a dishwasher, it was delivered damaged. Another dishwasher was ordered and sceduled for delivery. They called with a delivery time of *:** p.m., convenient for the delivery people because they live on the north side of Houston as we do. That is too late. We cancelled the order. We would like to have this dishwasher, but at our convenience not the delivery man's. Can you help with this?
*:** at night is too late to deliver and install large appliances.
Deliver appliances at a reasonable time and not damaged.
We have been Sears customers for ** years.
I have place numerous calls to no avail. Managers do NOT return our calls.
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