I did not get a refund. I was hung up on twice. On hold ** minutes and re- directed to...

GetHuman677136's customer service issue with Sears from May 2018

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The issue in GetHuman677136's own words
I did not get a refund. I was hung up on twice. On hold ** minutes and re- directed to the robot * times then provided a number for legal services that is the robot for home appliances and would not allowed to speak with anyone. I was told by the store manager it wasn’t her job. I am trying to mediate but my next steps will be the AG a co worker and friend, the CEO Eddie Lambert a friend of my friend William B Dunavant and the Better Business Beureau
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Sears

Customer service issue
Reported by GetHuman677136
May 12th, 2018 - 10 mons ago
I have an issue with Sears too
Not resolved
Seen by 2 customers so far
Similar issue to 137 others
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Timeline
GetHuman677136 started working on this issue
May 12th, 2018 1:12am