When the item would not turn on - To return an item I got on the market place thru Sear...

GetHuman-lynnemer's Refunds and returns issue with Sears from April 2018

Help with my Sears issue
The issue in GetHuman-lynnemer's own words
To return an item I got on the market place thru Sears ... When the item would not turn on
The company request a *-** sec video... I sent * and they keep responding that it was too vague.. I contacted Sears last week .. they said do not worry that I am being credited with the amount .. no need to return.. then I get the same vague video last night
To return it
I have an issue with Sears too
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Sears

Go plus high pressure washer
Refunds and returns issue
Reported by GetHuman-lynnemer
Apr 25th, 2018 - 7 mons ago
I have an issue with Sears too
Not resolved
Seen by 7 customers so far
Similar issue to 2012 others
0 customers following this
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GetHuman-lynnemer started working on this issue
Apr 25th 1:13pm
GetHuman-lynnemer indicated the issue is not fixed yet.
Apr 27th 12:17pm
GetHuman-lynnemer indicated the issue is not fixed yet.
Apr 27th 12:18pm
GetHuman-lynnemer indicated the issue is not fixed yet.
Apr 29th 8:01pm